Introduction

Privacy Policy
Effective Date: 10/21/2025
Company: Ad Story Digital Agency part of Global Reach Group LTDA
Website: www.ad-story.com

At Ad Story your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, company name.
• Account and login information: Username, password (if applicable).
• Technical data: IP address, browser type, operating system, device information, and usage patterns.
• Cookies and tracking data: Information collected through cookies, pixels, or other tracking technologies (see our Cookie Policy).
• Communication data: Messages or inquiries you send via contact forms, emails, or chat services.

How We Use Your Information

We use the data collected for purposes including, but not limited to:

• Providing, maintaining, and improving our website and services.
• Responding to inquiries, comments, or support requests.
• Personalizing your experience on our website.
• Sending newsletters, marketing communications, or promotional offers (only if you consented).
• Analyzing trends, usage, and marketing effectiveness.
• Complying with legal obligations and enforcing our Terms and Conditions.

Legal Basis for Processing (GDPR/International Users)

For users in the EU and other regions with data protection laws, our legal basis for processing personal data includes:

• Consent (e.g., newsletter sign-up).
• Performance of a contract (e.g., providing services you request).
• Legitimate interests (e.g., improving website functionality and marketing).
• Legal obligations (e.g., compliance with applicable laws).

Sharing Your Information

We do not sell or rent your personal information. We may share data with:

• Service providers who help us operate the website, deliver services, or analyze data.
• Legal authorities if required by law, court order, or to protect our rights.
• Business transfers in the event of a merger, acquisition, or sale of assets.

Cookies and Tracking

Our website uses cookies and similar technologies for:

• Essential site functionality (required cookies).
• Analytics and performance tracking.
• Marketing and personalization.

You can manage or disable cookies through your browser settings or via consent banners on our website.

Your Rights

Depending on your location, you may have the following rights:

• EU (GDPR): Access, correct, delete, or restrict processing of your data, data portability, and withdraw consent at any time.
• California, USA (CCPA): Right to know what data we collect, request deletion, opt out of sale of personal data, and non-discrimination for exercising privacy rights.
• Canada (PIPEDA): Access and correction of personal information, withdrawal of consent where possible, and the right to file a complaint with the Privacy Commissioner of Canada.
• Brazil (LGPD): Access, correct, delete, anonymize, or restrict processing of personal data; revoke consent; request information about shared data.

To exercise your rights, contact us at: marcos@ad-story.com -We will respond in accordance with applicable laws.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no website or electronic transmission is completely secure, and we cannot guarantee absolute security.

Data retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

International Transfers

Your data may be processed in countries outside your residence, including Brazil, Canada, the United States, and other locations where our service providers operate. When transferring data internationally, we implement safeguards to ensure adequate protection of your personal information.

Children's Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will take steps to delete it promptly.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date. Please review this policy periodically to stay informed about how we protect your information.

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Contact us
If you have questions, concerns, or requests regarding your personal data, please contact us: Ad Story Digital Agency, member of Global Reach Group LTDA
info@ad-story.com
+1 (368) 995-0829

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